You found the deal. We run it.

Full short-let management for investors and rent-to-rent operators, on a published rate card that starts below where our landlord card ends. You keep the lease, the consents and the upside. We take the listings, the pricing, the guests, the changeovers and the reporting.

Fee from 9.5% Paid by the 1st 1 month notice
Published, not quoted

The investor rate card

A percentage of gross booking revenue. It moves on how long you commit for and how many units you place, and nothing else — there is no negotiation because there is nothing held back.

from9.5%at twelve months with five or more units

Alongside the fee: a one-off setup fee from £570 per unit, £15 a month for pricing software, and the running costs of the let itself. Everything is itemised on one monthly statement and you are paid by the 1st of the following month.

Investor management fee as a percentage of gross booking revenue
Commitment1 unit2–4 units5+ units
Flexible — rolling, no minimum14%12.5%11%
6-month term13%11.5%10%
12-month term best value12.5%11%9.5%

One month's written notice on every tier. The six and twelve-month rates carry a minimum term, and leaving inside it does not release you from the fees that would have accrued over the remainder. The flexible rate has no minimum at all.

Before anything else

Who carries what

This is Schedule 2 of the agreement, in plain words. Most management companies will not show you this until you are signing. It is the single most useful page for deciding whether an arrangement works, so it goes first.

We do

  • Build and optimise the listings across 15 booking platforms
  • Manage the calendar and availability across all of them
  • Move pricing daily against real demand
  • Handle every guest message before, during and after the stay
  • Coordinate check-in and access
  • Schedule and supervise the cleaning
  • Coordinate linen
  • Coordinate routine maintenance and minor repairs
  • Handle complaints and the things that go wrong at 9pm on a Sunday
  • Send a monthly statement showing revenue and every deduction

Charged as one percentage of gross booking revenue. No separate management retainer.

You keep

  • The lease, tenancy or ownership — we hold no interest in the property
  • Written consent to sublet from the head landlord, freeholder and lender
  • Every licence, planning permission and regulatory consent
  • Gas, electrical and fire safety certification
  • Buildings, contents and £1m public liability insurance
  • Head rent, utilities, council tax, broadband and the TV licence
  • Structural repairs and capital works
  • Contractor invoices, paid directly rather than through us
  • The upside above the fee — all of it

This is why the investor rate is lower than the landlord rate. You are carrying more, so you pay less. It is not a discount.

No surprises

What comes off the payout

The management fee buys the management. The unit still has running costs, and you should see them here rather than on a first statement.

  • Cleaning and laundry — arranged and paid by us after every stay, then recharged at what it cost
  • Linen — supplied through our provider and charged at cost
  • Platform commission and card processing — what Airbnb, Booking.com and the payment providers take, passed through at cost
  • Direct-booking commission — 5% on bookings taken through our own channels instead of a platform, in place of the platform's cut
  • Pricing software — £15 a month, and it is mandatory rather than optional

All of it is itemised on one monthly statement showing gross booking revenue and every deduction, with the balance in your account by the 1st of the following month.

Cleaning is charged per changeover rather than per week, so it moves with how many bookings there were rather than how many nights. On a unit doing short stays that is the largest line after the management fee. The income calculator asks you for it rather than leaving it out — set the fee to your investor rate and the numbers hold.

If you are rent-to-rent

The clause you should read before you sign anything

Where you hold the property on a head lease rather than owning it, our ability to run it depends entirely on that lease and those permissions staying valid. The agreement says so directly, at clause 22, and we would rather point at it now than after something happens.

  • If the head lease ends, the subletting consent is withdrawn, or the property becomes unavailable because of your arrangement, we can suspend or terminate immediately.
  • Where guests have to be moved or bookings cancelled as a result, the relocation costs, refunds and platform penalties sit with you.
  • You must tell us in writing straight away if the head lease is at risk, a consent is withdrawn, or enforcement action is threatened.

None of that is unusual for this kind of arrangement. What is unusual is publishing it on a marketing page. We do it because the deals that go wrong in rent-to-rent almost never go wrong on the numbers — they go wrong on permission, and by then the guests are already booked.

So we check first. Written consent to sublet, lender consent where it applies, and the licence or planning position for that specific address. If those are not in place we will tell you, and we will not take the unit on until they are.

A plain summary of terms in our own agreement, not legal advice. Take independent advice before entering any rent-to-rent arrangement, and read the agreement itself rather than this page.

Two different products

Investor or landlord — which agreement fits

The wrong one costs you money either way, so it is worth thirty seconds.

The investor agreement

You own or lease the unit as an investment, you already hold the consents, and you want the cheapest possible operational cost against a property you are actively managing as a business. Fee 14% to 9.5%. Paid by the 1st. One month's notice.

This is me →

The landlord agreement

You own a home, you want it let and looked after without becoming a business, and you would rather we carried more of the relationship with the property. Fee 22% to 14%. Paid by the 10th. One to three months' notice by term.

See the landlord page →

We also run a co-hosting arrangement for operators who want to keep more of the day-to-day themselves. It is priced differently again — ask us and we will send the terms.

Straight answers

What operators ask first

The fee is lower because you carry more. Under the investor and operator agreement you hold the lease or ownership, the subletting consent, the licences and the compliance obligations. We run the operation. On the landlord agreement we take on more of the relationship with the property itself, and the fee reflects that.
Yes, and the same agreement covers investors and R2R operators. What we need to see before starting is written consent to sublet from the head landlord or freeholder, lender consent where applicable, and any licence or planning permission the local authority requires. If those are not in place we will say so rather than start and stop.
By the 1st of the following month, with a monthly statement showing gross booking revenue and every deduction. That is earlier than our landlord agreement, which pays by the 10th.
We can suspend or end the agreement immediately, and the costs of relocating guests, refunds and any platform penalties sit with you. That is clause 22 of the agreement and we would rather point at it now than after it happens. It is also why we check consents before taking a property on.
No. One unit is fine and has its own published rate. The fee drops at two to four units and again at five or more, on every commitment term.
Yes, and it costs nothing. Send the address and the numbers you have been given. We will tell you what we think it would let for including the quiet months, whether the consents look workable, and whether we would take it on. If our answer is that the deal does not work, that is the answer you get.

More detail in the rent-to-rent guide and on assessing a short-let deal.

Next step

Send us the unit and the numbers

Tell us the address, the term you are on and what you are paying for it. We will come back with what we think it earns including the quiet months, which rate applies, and whether the consents work.