- Cleaning and laundry — arranged and paid by us after every stay, then recharged at what it cost
- Linen — supplied through our linen provider and charged at cost
- Platform commission and card processing — what Airbnb, Booking.com and the payment providers take, passed through at cost
- Pricing software — £15 a month
All of it is itemised on one monthly statement showing gross booking revenue and every deduction,
and the balance reaches your account by the 10th of the following month.
Some costs never come to us at all. Utilities, council tax or business rates, the TV licence and
broadband stay with you, as do contractor invoices for repairs, which you settle directly. You will
also need buildings and contents cover suitable for short letting, with £1m public liability.
Cleaning is charged per changeover rather than per week, so it moves with how many bookings there
were rather than how many nights. On a property doing short stays that is the largest single line
after the management fee, which is why the
income calculator asks you for it rather than leaving
it out.